THERAPRO PRIVACY NOTICETherapro knows that you care how information about you is used and shared. This notice describes our privacy policy. By visiting Therapro, you are accepting the practices described in this Privacy Notice.
What Personal Information About Customers Does Therapro Gather?Information You Give Us: We receive and store any information you enter on our website or give us in any other way.
Click here to see examples of what we collect. You can choose not to provide certain information, but you might not be able to take full advantage of our website. We use the information that you provide for such purposes as responding to your requests, improving our website, and communicating with you.
Automatic Information: We receive and store certain types of information whenever you interact with us. For example, like many websites, we use "cookies," and we obtain certain types of information when your Web browser accesses Therapro. a href="#8">Click here to see examples of the information we receive.
E-mail Communications: To help us make our Theragram e-mail newsletter more useful and interesting, we often receive a confirmation when you open e-mail from Therapro if your computer supports such capabilities. If you do not want to receive our Theragram e-mail newsletter, you can unsubscribe in My Account > Settings > E-Mail Preferences We will still send you emails about any purchases you may make on the website, such as order confirmation and package tracking information.
What About Cookies?Cookies are unique identifiers that we transfer to your device to enable our systems to recognize your device and to provide storage of items in your Shopping Cart between visits.
The Help feature on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Because cookies allow you to take advantage of some of Therapro's essential features, we recommend that you leave them turned on. For instance, if you block or otherwise reject our cookies, you will not be able to add items to your Shopping Cart, proceed to Checkout, or use any Therapro services that require you to Log In to your account.
Does Therapro Share the Information It Receives?Information about our customers is an important part of our business. We do not share your information with anyone outside of the Therapro organization.
How Secure Is Information About Me?We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input.
We reveal only the last four digits of your credit card numbers when confirming an order. We transmit the entire credit card number to the appropriate credit card company during order processing.
What About Links to Other Sites?Therapro's website may contain links to other sites, including sites that enable you to purchase products and services. If you access a third party site from a link on this website, any information you disclose on that site is not subject to this Privacy Statement. It is possible that these links may be used by third parties or others to collect personal or other information about you. Therapro is not responsible for the privacy practices of such websites, advertisers, or third parties or the content of such sites and it is your sole obligation to review and understand the privacy practices and policies of these other web sites.
Which Information Can I Access?Therapro gives you access to a range of information about your account and your interactions with Therapro for the limited purpose of viewing and, in certain cases, updating that information.
What Choices Do I Have?As discussed above, you can always choose not to provide information, even though it might be needed to make a purchase. You can add or update certain information, such as your address and credit card information. When you update information, we usually keep a copy of the prior version for our records. If you would like your information deleted, please send an email to
info @ therapro.com. In some cases, this will result in complete deletion of your Therapro account, and this action cannot be reversed.
If you do not want to receive our Theragram e-mail, please change your preferences in My Account > Settings > E-Mail Preferences
The Help feature on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Because cookies allow you to take advantage of some of Therapro's essential features, we recommend that you leave them turned on. For instance, if you block or otherwise reject our cookies, you will not be able to add items to your Shopping Cart, proceed to Checkout, or use any Therapro services that require you to Log In to your account.
Examples of Information CollectedInformation You Give UsYou provide most such information when you search, buy, or communicate with customer service. For example, you provide information when you search for a product; place an order through Therapro; provide information in Your Account (and you might have more than one if you have used more than one e-mail address when shopping with us) or Your Profile; communicate with us by phone, e-mail. As a result of those actions, you might supply us with such information as your name, address, and phone numbers; credit card information; and people to whom purchases have been shipped, including addresses and phone number.
Automatic InformationExamples of the information we collect and analyze include the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information such as browser type, version, and time zone setting, browser plug-in types and versions, operating system, and platform; purchase history; the full Uniform Resource Locator (URL) clickstream to, through, and from our website, including date and time; and cookie number. We may also use browser data such as cookies, During some visits we may use software tools such as JavaScript to measure and collect session information, including page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.
Information You Can AccessExamples of information you can access easily at Therapro include up-to-date information regarding recent orders; personally identifiable information (including name, e-mail, password); payment settings (including credit card information and promotional certificate and gift card balances); e-mail newsletter notification settings.
Last updated: April 22, 2018. To see what has changed,
click here.
